Articles

 Can I order multi year subscriptions?

Yes, just send your custom request via https://shop.maurer-it.com/contact.php.

 Downgrade

Downgrades are not possible during the one year subscription period. If you want to downgrade...

 How do I upload my Proxmox VE subcription key to my Proxmox VE host?

After your purchase has been confirmed you will receive a welcome email including the...

 How many CPUs (or CPU-sockets) do I have?

To find out how many physical CPU-sockets (or sockets) there are on your server go to the...

 How many subscriptions do I need for my servers?

Each Proxmox VE server needs a subscription with the right CPU socket count (1 CPU, 2 CPU, or 4...

 How many support tickets do I get in total if I buy two or more subscriptions?

With every subscription you purchase you’ll get a certain amount of included support...

 I run a Proxmox VE Cluster. How many subscriptions do I need?

In a Proxmox VE cluster all nodes need to have the same subscription level. Example: Consider...

 Server change - How can I move my current subscription key to the new server?

If you want to move your subscription key to a new server, for example because you have replaced...

 Technical support questions

To submit a technical support question please go to the Proxmox Customer Portal at...

 Upgrade - How can I upgrade my subscription level and/or CPU number?

You can easily upgrade from a lower subscription level to a higher level during your current...

 What is the Enterprise Repository?

The Enterprise Repository is the default, stable and recommended package repository for the...